E-Wallet vs. Pay Portal

 

» E-Wallet vs. Pay Portal

Overview

 

What's the difference?

 

A digital wallet (also known as an e-wallet) allows users to make electronic commerce transactions quickly and securely. A digital wallet functions much like a physical wallet.

 

The digital wallet was first conceived as a method of storing various forms of electronic money (e-cash), but with little popularity of such e-cash services, the digital wallet has evolved into a service that provides internet users with a convenient way to store and use online shopping information. The best known example of the e-wallet is PayPal.

 

The issue in the market is the e-wallet paradigm has largely been applied to e-commerce and merchant payments; however, over the last 10 years, hyperWALLET has built a business solving the micro-payment challenge for outgoing payments.

 

 

Typical payment processes are inefficient

 

For a lot of industries, the issue is outgoing cross-border micro-payments.

 

Lets look at the following dilemma, using a direct sales company with the following payment profile:

 

  • Sales agents in 80 countries, and 15% are unbanked
  • 90% of their payments every month are less than $3000
  • 400,000 payments every month
  • Sales agents have been very vocal concerning their dissatisfaction with receiving foreign checks

 

 

What payment options are typically available for this company in the market?

 

  • Wires: The local bank will say “we have bank correspondents all over the world”, and they will suggest wiring these payments, placing an enormous burden on the company to collect and maintain agent bank instructions, not to mention the high costs for both parties of outgoing and incoming wire fees.

  • Checks: Banks often suggest sending checks, and by doing so subject the sales agent to heavy fees and time delays (up to 6 weeks) to get their money.

  • Prepaid Card: Banks might recommend a fashionable electronic alternative, the Prepaid card. This is great for the bank, but again very expensive in interchange fees, FX margin and fees. Local banks cannot offer a domestic settling card outside their own country.

  • PayPal: Lastly, PayPal. This is not an option for outgoing payments for a variety of reasons. Firstly, they charge a percentage of the volume (2.9%) for loading of the wallets – this is in effect a very high tax for just paying your sales agents. Secondly, they require the beneficiary to have a PayPal account linked to their bank account; not a practical solution.

 


The cost control route often taken by companies with these challenges is also one that introduces a lot of hidden cost and complexity.

 

Often, the chosen route is to invest considerable effort in setting up foreign bank accounts in each country so they can make a series of domestic payments. This is not a practical solution when dealing with multiple countries.

 

The requirement to administer, fund these accounts and most significant of all, maintain the agent bank details make this a very complex offering for any company not dedicated to cross-border payments.

 

 

Solution

 

 

The hyperWALLET Pay Portal

 

hyperWALLET’s business is about solving this situation. Much like PayPal for merchant payments, hyperWALLET has innovated by evolving the e-wallet into a set of services that companies can utilize without the burden of managing beneficiary bank accounts.

 

Because the company making the payments usually brands the service, the agent facing functions are better framed under the term Pay Portal. It is best thought of as an extension to their payroll or accounts payable process.

 

 

The self-service element drives down costs for both the company and its employees whilst providing a range of additional services:

 

  • Foreign exchange services so that companies can control the FX margin throughout the payment process
  • Multiple cashout options including bank deposit, cash pickup and settlement on other value networks; Mobile Airtime or Western Union
  • Multi-currency and multi-lingual support
  • Notifications and auto cash out rules to streamline the movement of funds to the ultimate destination
  • Ability for beneficiary to maintain multiple bank deposit accounts
  • Provide a domestic settling Prepaid Card into the Pay Portal for everyday use
  • Transaction audit and trace
  • Multi-channel interaction; SMS, IVR, iPhone/Android App, Web
  • Payment support services to handle payment queries, enabling the company to reduce their payment admin costs

 

 

Technology

 

Integrated account management

 

The hyperWALLET Pay Portal supports both the business account management used by the company, and a personal account management component used by the beneficiary.

 

The benefit to the company is simplified payment, administration and operational cost and time savings. Integrated account management, reporting, tracking and reconciliation of payment data across multiple international jurisdictions is simplified.

 

 

Flexible deployment options

 

Our payment platformt easily integrates with existing back office financial systems and is available as a hosted turnkey service or as a licensed solution. This makes on-demand, global payment scenarios supportable out of the box, without the need for additional technology infrastructure.

 

 

Risk management compliance and auditing


The hyperWALLET platform provides a centralized database for payments, improving risk management for all transactions. It also includes an extensive set of fraud detection processes and 3rd party risk management services.

 

 

User friendly end user account management

 

From your employee's perspective, the platform provides a secure and private pay portal account that features multi-currency balances, detailed transactional history and receipting, email notifications, and a suite of easy-to-use payment options.

North America Sales: +1 604 482-0090     |    Asia Sales: +852 3975-2722