Shipping Companies
The Challenges of Global Crew Payroll Distribution
Making global shipping crew payments can be tough
In the shipping industry, large shipping
companies often need to:
- Deal with high payment costs for their organization & crew members
- Mitigate security risks of carrying cash on ships for expenses
- Juggle different payment systems and file formats
- Add lots of extra staff to administrate & keep it all running smoothly
|
For many shipping companies, these issues can add up to additional costs, time, administrative overhead and a host of payment-related challenges which can become
overwhelmingly difficult to manage on a global scale.
The hyperWALLET Solution
Global payment solution for shipping companies & staff
Imagine you have access to a global shipping crew payment service branded as your own, that provides significant cost and time savings for both the shipping company and their staff.
It
enables you to pay any maritime staff member worldwide across many different payout
channels, in multiple currencies.
It's easily administered and it puts the responsibility on your crew
members to manage how they want to receive their funds, at their convenience.
Convenient crew-controlled payout options
Shipping companies can leverage hyperWALLET's platform to offer crew members multiple payment options. A crew member can have their payroll:
\
- Deposited into their own bank
account (in 50+ countries)
- Deposited to a family bank account
- Loaded onto a prepaid card
- Sent for pickup in cash at over 400,000 Western Union locations.
|
Payments flexibility for your shipping company & crew
Your shipping company gains the
benefits of making bank payments in each of these countries domestically, WITHOUT
having to setup and maintain balances in these countries.
Meanwhile, your shipping crew members enjoy the flexibility of being able to control
their payments experience and receive their funds in a manner that is most convenient to them.
Features & Benefits
Global shipping payments delivery across multiple payment channels
hyperWALLET provides exceptional payments coverage and functionality, via multiple payout options within a single solution.
Global
Coverage |
- Direct deposit payments in 53 countries
- Worldwide prepaid cards
- Western Union payments in over 175 countries
|
Automatic
Transfers |
- Crew members can automatically ‘sweep’ their wallet balance
to bank accounts and/or prepaid cards
|
Proven
Experience |
- Over 10 years in payments
- Service to millions of payees worldwide
|
Risk
Management
Features |
- Identify crew members moving funds to a common bank account
to alert company of potential fraud
|
Bank Grade Platform |
- In use by over 200 financial institutions worldwide
- Highly secure, hosted platform
|
Bank Account
Registration |
- Crew member maintains account data & payment preferences
directly through the Pay Portal, removing the burden from your staff
|
Multi-Channel /
Single Platform |
- Crew members manage their account through the Web, iPhone
App, Android App, SMS, IVR and more
- Program admin uses one simple platform
|
Exception
Processing |
- hyperWALLET manages exception transactions:
holiday processing schedules, returned & rejected transactions,
lost and missing transaction and subsequent trace requests
|
Multi-Currency /
Multi-Language |
- 25 currencies, 18+ languages
- Fund in any currency, manage FX exposure
|
Customer
Service |
- Your company can provide the support or utilize our in-house
call center
|
Transaction
Notifications |
- Crew members can be notified of payments via e-mail or text /
SMS messages
|
|
|
Example Payment Solution Implementation
Here's an example of how a cruise ship might implement the hyperWALLET payment solution.
Example: Cruise Ship - Crew Member Payroll
Payroll wages that need to be split into different bank accounts, to support time onboard ship & family at home.
Would like to use a Cash, Card and Bank solution.
Most ships have large amounts of Cash on-board and this creates a number of problems. No regular access to Bank
|
hyperWALLET Payment Solution
Payroll Wages Payment Per Month loaded onto Crew Member Wallet
Crew Member has integrated prepaid card and mobile app, can transfer money from wallet to card while on the go
Ship Management Co. doesn’t need to maintain crew bank account details.
Crew member can withdraw funds to family bank accounts as required.
Crew funds access and management via SMS, iPhone, IVR, and Web channels
|
