Electronic Signature and Communications Delivery Policy

This policy describes how Hyperwallet communicates with you electronically. To the fullest extent permitted, you agree and consent to receive any and all communications, agreements, policies, schedules, addenda, statements, history and transaction information, documents, legal and regulatory notices and disclosures, and other content of any type or nature (collectively, "Communications") that we provide in connection with the Pay Portal and the Services electronically instead of in paper form. We will provide these electronic Communications to you by posting them on the Pay Portal and/or by emailing them to you at the primary email address listed in your Pay Portal Profile.

During the term that you maintain a Pay Portal account with us or otherwise use or have access to the Services, you agree to provide us with and maintain a valid email address where we may deliver electronic Communications to you and that you will promptly notify us of any change in your email address. You understand that our ability to provide you this information is dependent upon this maintenance of a valid email address. You are responsible for ensuring that your contact information in your Pay Portal Profile, including email and mailing address, is current and operational at all times, and you will be liable for any loss that results from your failure to submit or notify us of a change in your contact details. At any time, you can update your personal information by logging into your Pay Portal.

For residents of the United States and any users of the Services where the Services in question are governed under the laws of the United States, you further acknowledge and agree that your consent to electronic Communications is being provided in connection with a transaction affecting interstate commerce that is subject to US federal Electronic Signatures in Global and National Commerce Act, and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.

You consent, understand and agree that: (i) the Terms of Service will be entered into electronically, (ii) you meet the minimum access requirements specified below, and (iii) the consent shall last until you withdraw consent by contacting the Hyperwallet Support Center at 1-877-546-8220 (North America) or 1-604-638-6657, or by e-mailing us at support@Hyperwallet.com. If you do not consent or if you withdraw your consent at any time, you will not be permitted to access the Portal or receive the Services.

You may also obtain a paper copy of any electronic Communications within 180 days of the date we provided the Communications to you (including a copy of this Agreement) by providing a written request addressed to: Hyperwallet Systems Inc., Suite 300, 950 Granville Street, Vancouver, British Columbia, Canada, V6Z 1L2. Please include your name, Pay Portal user ID and address. You will be charged a records request fee, plus shipping and handling, for printing and mailing you paper copies; you can print or download copies from the Pay Portal free of charge.

In order to receive electronic Communications, you must have the following hardware and software requirements:

(i)            a personal computer;

(ii)            Microsoft Windows 2000, Microsoft Windows XP with Service Packs 1 and 2, Microsoft Vista, Microsoft Windows 7, Microsoft Windows 10, or Mac OS 10.X or higher;

(iii)            a secure (encrypted) Web Browser (Firefox 3.6 or higher, Internet Explorer 8.0 or higher, Chrome 4.0 or higher, Safari 4.0 (Mac) or higher);

(iv)           A tablet or smartphone device that has internet access;

(v)            Internet access through an Internet Service Provider (ISP); and,

(vi)           a valid email address.

Any electronic Communications will be considered to be received by you within 24 hours after the time we post it to our website or email it to you. Any Communications sent to you by postal mail will be considered to be received by you ten (10) Business Days after we send it. All Communications in either electronic or paper format from us to you will be considered “in writing.” You should print or download for your records a copy of the Terms of Service and any other Communication that is important to you.

We reserve the right, in our sole discretion, to discontinue the provision of your electronic Communications, or to terminate or change the terms and conditions on which we provide electronic communication.

 

Last Update: June 2, 2017

Contact Information

Support

Canada /U.S.: 1-877-546-8220
U.K.: +44 800 041 8728
Australia: +61 290 984 705
Other Countries: +1-604-900-2318

Corporate Sales

Canada/U.S.: 1-877-929-7002
U.K.: +44 800 086 9801
Australia: +61 1800 952 928
Other Countries: +1-604-482-0090

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