Learn about our commitment to security and compliance

We’re focused on payment compliance controls and network security

Hyperwallet is a registered money services business in the United States and Canada. We maintain a compliance program designed to fulfill our obligations under applicable laws and regulations.

Financial network safeguards

We safeguard our network and mass payouts platform against cyber threats and privacy breaches. We adhere to PCI Data Security Standards and maintain banking redundancy in high-traffic jurisdictions to both build resiliency and protect against service outages.

Privacy & security practices

We understand the importance of safeguarding individuals’ personal information and employ measures to protect personal information in our possession. Security is of vital importance to us, and we aim to meet and exceed industry standards. We are a PCI Level 1 compliance service provider, SOC1, SOC2, and ISO27001 certified organization. We will not share personal information, unless to provide requested services or as otherwise permitted by law. Individuals can request access to their personal information in our possession and can request updates to that information, subject to applicable legal or regulatory record-keeping or related requirements.

For a definitive explanation of how we collect, use, protect, and disclose personal information of individuals, please read our Privacy Policy.

Contact Information

Support

Canada /U.S.: 1-604-900-2318
U.K.: +44 800 041 8728
Australia: +61 290 984 705
Other Countries: 1-604-900-2318

Corporate Sales

Canada/U.S.: 1-877-929-7002
U.K.: +44 800 086 9801
Australia: +61 1800 952 928
Other Countries: +1-604-482-0090

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